CONDITIONS OF USE AND PURCHASE

PRICES AND AVAILABILITY

All prices include the legal tax applicable depending on the destination of the shipment (VAT for Spain peninsula and the Balearic Islands).
We strive to avoid errors in the price or availability of our products, but due to the extensive catalog offered, occasionally There may be a very low number of products with some fault. If a product purchased by the customer has an error, we will inform you about it. and, as far as possible, you will be offered the credit corresponding to the entire payment In the event that it is not possible to deliver the product, either due to lack of availability or not being able to offer it at an adequate price, paying the differentiating the buyer or proposing a new price that may interest them.

WARRANTY

The products offered in probyte.com are covered by the 3 year legal warranty, in accordance with the provisions of consumer and user regulations.

RETURNS

We want you to be completely satisfied with your purchase, which is why we offer conditions far more generous than those required by law.

You can return your items within 30 days after delivery, for any reason, and we also cover the return costs, including shipping

Return Conditions:

New and unopened product: A full refund of the product amount will be issued once we have received and verified its condition

Used or opened product: The return will be accepted as long as the product shows no damage and is returned with all its accessories and contents.

Defective products or transport damage: Whether the product is intact but not working, or if it presents physical damage immediately upon opening, a return due to an incident will be processed. In the case of transport damage, the notification period is 24 hours for visible external damage and 7 days for internal damage from the time of receipt.

Exceptions: Consumable, perishable, or custom-made products. In the case of having chosen a faster special delivery, only the standard amount will be refunded, excluding the extra paid.

The right of withdrawal will not be applicable to contracts that refer to:

a) The provision of services , once the service has been completely executed, when the execution has begun with prior express consent of the consumer and user, and with your acknowledgment that you are aware that, once the contract has been fully executed by the entrepreneur, will have lost his right of withdrawal.

b) The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the entrepreneur cannot control and that may occur during the period of withdrawal.

c) The supply of ready-made goods in accordance with the specifications of the consumer and user or clearly custom.

d) The supply of goods that may deteriorate or expire quickly.

e) The supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and that have been unsealed after delivery.

f) The supply of goods that , after delivery and taking into account its nature, have been mixed inseparably with other goods.

g) The supply of alcoholic beverages whose price has been agreed upon at the time of entering into the sales contract and which cannot be delivered within 30 days, and whose real value depends on market fluctuations that the entrepreneur cannot control.

h) Contracts in which the consumer and user have specifically requested the businessman to visit them to carry out urgent repair or maintenance operations; If, during that visit, the businessman provides additional services to those requested specifically by the consumer or supplies goods other than the spare parts necessarily used to carry out the operations of maintenance or repair, the right of withdrawal must apply to said additional services or goods.

i) The supply of sealed sound or video recordings or sealed computer programs that have been unsealed by the consumer and user after delivery.

j) The supply of daily press, periodicals or magazines , with the exception of subscription contracts for the supply of such publications.

k) Contracts concluded through public auctions.

l) The provision of accommodation services for purposes other than housing, transportation of goods, vehicle rental, food or services related to leisure activities , if the contracts provide for a specific date or period of execution.

m) The supply of digital content that is not provided on a physical medium , when the execution has begun with the prior express consent of the consumer and user, with the knowledge on their part that consequently You lose your right of withdrawal.

The merchandise must be returned in its packaging and in the same conditions in which it was received initially, avoiding damaging the product packaging. If the product packaging is damaged, Procomp Team S.L. reserves the right to refuse the return or make a devaluation of the product, because it can no longer be sold as new and will have to be offered as a liquidation with damages.

Transportation costs will be borne by the buyer , who can send the merchandise by their own means (we recommend insuring it) or request that Procom Team S.L. send your transport and subsequently deduct, when making the payment, the amount of the shipping costs.

Once the merchandise is received and checked, the credit or refund of the amount , usually using the same payment method that the customer used.

If you have received any promotion or gift with the order, you must return it along with the order to be refunded.