SHIPMENTS

General Conditions for sending/receiving merchandise

The shipping time from our facilities will depend on the availability of the products ordered and also the moment in which it is confirmed. payment of the order (for example, transfers may take 1-2 business days). We will always try to ship within a maximum of 24/48h.

Once the customer receives the order, they will have 72 hours to verify correct receipt of the same and indicate if there is any problem with the delivered material.

If you receive any product damaged, you should contact us preferably within the first 24 hours to be able to claim the incident from the transport company. If you detect it at the time of delivery, notify the carrier at the time of signing the delivery note.

Shipping Spain Peninsula

Delivery time may vary from 24 to 72 hours on business days , at the customer's choice among the different shipping options available. We advise the client to contact the transport company once We confirm the tracking of the shipment, in the event that it is not going to be at the delivery address during the usual delivery time, which is from 8:00 a.m. to 7:00 p.m. . In rural towns far from urban centers, it is possible that 24-hour delivery will become 48h Please contact us if you have any questions about it.

Shipping Spain Balearic Islands

Shipments to the Balearic Islands have an average delivery time of 48/72h . There are delivery options in 24h (consult).

Shipping Spain Canary Islands, Ceuta and Melilla

Shipments to these destinations may take between 5 and 13 days . There are express shipping options for 2-3 days (consult). When you place an order destined for the Canary Islands, Ceuta and Melilla, it is essential that you provide your CIF/NIF during the order , so that the transport company does not encounter any problems when delivering your order.

Shipping Portugal

Shipments to the Peninsula have a delivery time of 24/48h . For shipments to the Azores or Madeira islands, please contact us in advance to indicate the shipping cost.

Europe Shipping

Deliveries within a period of 2 to 5 business days.

Austria, Belgium, France, Germany, Ireland, Luxembourg, Netherlands, Portugal, Italy, United Kingdom, Bulgaria, Czechia, Denmark, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Malta, Monaco, Poland, Romania, Slovakia, Slovenia, Sweden, Andorra, Gibraltar, Iceland, Norway, Switzerland.

The transport company will make at least one delivery attempt and, if there is no one at the requested address, it must arrange with the carrier another delivery time or pick up the order at the transportation company's facilities closest to your home.

International Shipping

Shipments are made to all continents. You can contact us prior to requesting any questions and approximate delivery times.